Any person or representative of an organization who has identified or witnessed behaviour or an activity by a Member that they believe is in contravention of the Code of Conduct (the “Code”) may wish to address the prohibited behaviour or activity themselves as follows:
- Advise the Member that the behaviour or activity contravenes the Code;
- Encourage the Member to stop the prohibited behaviour or activity;
- Keep a written record of the incidents including dates, times, locations, other persons present, and any other relevant information;
- If applicable, confirm to the Member your satisfaction with the response of the Member; or, if applicable, advise the Member of your dissatisfaction with the response; and
- Consider the need to pursue the matter in accordance with the Formal Complaint Procedure, or in accordance with another applicable judicial or quasi-judicial process or complaint procedure.
All persons and organizations are encouraged to initially pursue the Informal Complaint Procedure as a means of stopping and remedying a behaviour or activity that is prohibited by the Code. With the consent of the complaining individual or organization and the Member, the Integrity Commissioner may be part of any informal process. However, it is not a precondition or a prerequisite that those complaining must pursue the Informal Complaint Procedure before pursuing the Formal Complaint Procedure